The "Amazon" of Creative Production

48 hours. We are committed to delivering work on time. For bigger projects, you will be informed about possible delays (if any); otherwise, you can expect to receive your design on time.

Ad copy, client testimonials, product descriptions, headlines, and even blog post ideas.

Sparkle's strategy brief covers the brand guidelines, logo, colors, font, and all other details that can help make the design process more seamless. On top of that, it also includes competitor's ads, social media, and original ideas for new creatives.

We strive to maintain the same designers for each client. But please note that our designers are working in different time zones. So, if a project requires a quick turnaround and waiting for the original designers might only cause delays, the specific project will be assigned to other available designers.

With the Unlimited Plan, you can submit as many orders as you need, with 3 orders in design at any given time. That means you can place around 90 orders a month. With Auto Ads, the number of orders is fixed, based on the plan.

With Auto Ads, you’ll get a fixed number of requests every week, providing our ideas for new creatives from all media types (images, videos, GIFs, 2D animation). With the Unlimited Plan, you can request as many creatives as you need. The type of creatives you can get depends on the plan - it can be: Pro - any type of media (images, videos, GIFs, 2D animation) Basic - images only

With each request, you can get an image, video, 2D animation, or GIF, depending on your subscription plan. You can also ask for multiple variations of the same creatives per request.

Not hard at all. At Sparkle, we keep it simple - no documentation or extensive processes. You can cancel at any point in time. Just log in to your Sparkle account, and you can cancel in a few clicks.

We work on your requests on a first-come, first-served basis. They enter your design team’s queue in the order in which they were received. On average, you’ll receive graphic designs or revisions in 24 hours (this applies to designs like social media posts, web banners, and single-sided print designs). Regarding videos, you’ll receive a 30-60 second video within 2-4 business days on average. If you’ve got a more complex task, let us know, and we’ll provide you with an estimated delivery time. As there are separate workflows for graphic designs and videos, they will not delay or impact one another. If you need faster outputs, you can add on subscriptions when you need them and cancel them when they are no longer needed.

You can make as many revisions as you like! Just keep in mind that every revision might take 1-2 days, but other than that, feel free to revise until you get exactly what you want.

The turnaround time is between 1-2 days. Our professional designers do their best to deliver the best design possible according to your brief. Therefore, the turnaround time depends on the complexity of the changes you request and the number of active requests you have in your queue.