With each request, you can get an image, video, 2D animation, or GIF, depending on your subscription plan. You can also ask for multiple variations of the same creative per request.

The turnaround time is up to 48 hours. Note that the turnaround time may vary depending on the complexity of your request and the number of active requests you have in your queue. For bigger projects, you will be informed ahead about possible delays (if any); otherwise, you can expect to receive your design on time.

With Auto Ads, you’ll get a fixed number (4) of requests every month, providing our ideas for new creatives from all media types (images, videos, GIFs, 2D animation). However, with the Unlimited Plans, you can request as many creatives as you need. Note that the Only Graphics plan only allows you to request graphic designs while the Unlimited Graphics + Videos plan allows you to request for any kind of creative you need.

Yes! Sparkle's strategy brief covers the brand guidelines, logo, colors, font, and all other details that can help make the design process more seamless. On top of that, it also includes competitors' ads, social media, and original ideas for new creatives.

Yes! We can also write copy for your various needs, including ad copy, product descriptions, and headlines, to name a few.

As many revisions as you need. Keep in mind that every revision might take 1-2 days, but other than that, feel free to ask for revisions until you get exactly what you want.

Yes. All of our plans include unlimited brand profiles. This means you can send design requests for all the different brands you manage or own using a single Sparkle account.

In general, your dedicated designer will always be assigned to you. However, since our designers are working in different time zones, there may be times when we need to reassign the project to another designer, especially if the project is time-sensitive.

With the Unlimited plans, you can submit as many orders as you need, with 3 orders in design at any given time. That means you can place around 90 orders a month. With Auto Ads, the number of orders is fixed (4).

Yes, you can cancel at any point if you no longer want to avail of our services - no documentation or any extensive process required. Just log in to your Sparkle account, go to Settings, and click the Cancel button under Subscription.

Once you sign up, you’ll be given free access to Sparkle, where you can send your first design request for 1 CREATIVE - FREE OF CHARGE. The creative can be either an image or a video. The Sparkle team will work on your request and submit the design within 48 hours. Once you receive your requested design, you can ask for unlimited revisions until you’re happy with the result (for more details, go to the Start Free Trial sign-up page).